Gift Certificates, Warranty & Refund Policy

Gift Certificates

Our gift certificates can only be used online on this site (as store credit) and are not redeemable for cash. If you have received a gift certificate but are not comfortable with online transactions, please mail us a printed copy of your gift certificate and we will process it manually.

Warranty

We are proud to offer high-quality forks, and as such, our fondue forks carry a 90-day warranty against manufacturing defects. Should this occur to you, please contact us (form at the bottom of the website), and provide us with your order number a few details about what the problem is and we’ll send you replacement parts at no extra cost.

Refund Policy

Gift certificates are not normally refundable, but if your request is received within a reasonable time period from the purchase date and applicable laws require such refunds, a refund will be provided.

The refund policy for fondue forks, batteries and spare handles will be posted shortly.